STANDARD TERMS AND CONDITIONS OF SALE DESCH ART AND DECO
Effective Date: [January 2024 onwards]
Welcome to DESCH. By using our services and making a purchase in our physical and virtual store, you accept the following terms and conditions. Please read them carefully.
General DESCH is a company based in the Riviera Maya, specializing in the sale of furniture and home accessories. We offer our products both in our physical store located at [Physical Store Address] and in our virtual store available at [https://desch-store.com].
Acceptance of Terms By making a purchase, you accept these terms and conditions as well as our privacy policy. These terms apply to all transactions made in our physical and virtual store.
Product Description We strive to provide accurate and up-to-date descriptions of our products. However, we do not guarantee that the descriptions, colors, prices, or other content of the products are accurate, complete, reliable, current, or error-free.
Prices and Availability Prices and availability of products are subject to change without prior notice. We reserve the right to limit the quantities of any product we offer.
Order and Payment
5.1 Online Orders: Orders placed through our virtual store will be confirmed by email. Order confirmation does not guarantee product availability.
5.2 Payments: We accept the following forms of payment: Cash, Transfer, Debit, Credit. Payment must be completed in full before product delivery.Delivery and Shipping
6.1 Delivery Times: Delivery times vary depending on the customer's location and product availability. We strive to meet estimated delivery times but do not guarantee specific times.
6.2 Shipping Costs: Shipping costs are waived for deliveries in Playa del Carmen and surrounding areas, and must be calculated separately for outlying areas in the rest of the Republic.
6.3 Risk of Loss: All products purchased are shipped under a shipping contract. The risk of loss and ownership of the products passes to you and your chosen shipping company at the time of delivery.Return and Exchange Policy
We do not accept returns and exchanges after delivery, except for manufacturing defects/warranties, and will be valid as long as the product is in its original and unused condition. To initiate a return or exchange, contact our customer service at [deschmexico@gmail.com or +52 984 129 7685]. Claims and Warranties
8.1 Warranty: We offer a limited warranty of [6 months] on our products, which covers manufacturing defects. This warranty does not cover damage caused by misuse, normal wear, or negligence.
8.2 Unjustified Claims: We reserve the right to reject claims that we deem to be unwarranted according to our warranty and fair use policies.Personal Data Protection
9.1 Data Collection: When making a purchase, we collect personal information such as your name, address, email, and payment details.
9.2 Use of Data: We use this information to process your order, improve our services, and communicate with you about your purchase.
9.3 Data Security: We are committed to protecting your personal information and using it only for the purposes set out in our privacy policy. We do not share your information with third parties without your consent, except when necessary to comply with the law or complete a transaction.
9.4 Customer Rights: You have the right to access, rectify, and delete your personal information stored by us. To exercise these rights, please contact us at [deschmexico@gmail.com].Intellectual Property
All content in our store, including texts, graphics, logos, images, and software, is the property of DESCH and is protected by intellectual property laws. Unauthorized reproduction, distribution, or use of our content is not permitted.Limitation of Liability
In no event shall DESCH be liable for direct, indirect, incidental, special, or consequential damages resulting from the use of our products or the inability to use them.Governing Law
These terms and conditions are governed by the laws of [Mexico, State of Quintana Roo], and any dispute will be resolved in the courts of [Solidaridad].Modifications of Terms
We reserve the right to modify these terms and conditions at any time. Modifications will be effective immediately upon posting in our virtual store.Contact
For any inquiries or assistance, please contact us at [deschmexico@gmail.com or +52 984 129 7685].
Thank you for choosing DESCH. We are committed to providing you with high-quality products and excellent customer service.